FAQ

Orders & Payment

What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, Google Pay, and Shop Pay.

When will I be charged?
Your card is charged when your order is placed.

Can I change or cancel my order?
Contact us as soon as possible. We can often update or cancel before the order ships.

Shipping

How long does shipping take?
Standard shipping: 5–7 business days. Express options are available at checkout.

Do you ship internationally?
Yes. Delivery times and costs depend on the destination; you’ll see these at checkout.

How can I track my order?
You’ll receive a tracking link by email once your order ships.

Returns & Exchanges

What is your return policy?
Unworn, unwashed items in original packaging can be returned within 30 days. See our Shipping & Returns page for details.

How do I start a return?
Email us with your order number and the items you’d like to return. We’ll send instructions and a return label if applicable.

Care & Sizing

How do I care for my loungewear?
Machine wash cold, gentle cycle, and tumble dry low or line dry. Avoid bleach and iron on low if needed.

Where can I find a size chart?
See our Size Guide for measurements and fit tips.